Shipping & Delivery

WHAT COUNTRIES DO YOU SHIP TO?

We only service North America (Canada and U.S.A)

HOW LONG DOES SHIPPING TAKE?

Due to volume of orders, please allow between 3 to 8 business days for processing. AFTER your order is ready, we will ship your hair to you immediately. A tracking number will be emailed to you once your hair has shipped (please allow 24-48 hours for your tracking information to be updated).

Please allow up to 1-3 business days to receive your package within Canada and the U.S.A. Please note, processing and shipping time can be shorter, depending on our stock.

We are not responsible for any custom fees or duties tax charged on your packaging for international orders.

If a package is sent back to us, we will have to charge a re-shipping fee (costs depends on your location). 

CAN I CHANGE MY SHIPPING ADDRESS?

If you are checking out with PayPal, due to the nature of PayPal, we are required to ship to your PayPal shipping address so please ensure you DOUBLE check your shipping address before making a payment. We will not be shipping to an address that is different from your PayPal shipping address (you can change your shipping address in PayPal).

If you checkout using standard credit card, please send us an email immediately after your order has been placed and we will change your shipping address.

WHAT ARE YOUR PRICES FOR SHIPPING?

Canada:

Via Canada Post

$15 Flat Fee; Free Shipping on orders over $300

A signature is required for all packages!

U.S.A

Via DHL

$25 Flat Fee; Free shipping on orders over $300

A signature is required for all packages! 

For more information, please do not hesitate to email us at info@hercrowncollection.com